Privacy Policy

Last Updated: January 15, 2019

When you provide us with information through slipelm.com, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. We have a strict policy where we do not rent or sell your information to anyone, for any reason. If you have questions and/or concerns regarding the use of your data, you can reach us at (419) 655-2018.

Your visit to slipelm.com is subject to this Privacy Policy and our Terms of Use. Please note that this Privacy Policy governs only information provided to slipelm.com and communications from slipelm.com. It does not govern any other information or communications that may reference Slippery Elm, e.g., communications from other e-retailers or brick and mortar stores.

Collection of Personal Information

We do not collect personally identifiable information about you, except when you provide it to us or to one of our partners or affiliates. For example, if you decide to complete a user registration form, register for our rewards program when it launches, or participate in an online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), birthday, product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, and credit card number and expiration date. To protect your personal information, users registering at slipelm.com must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us or our partners with any such information.

When you submit your personally identifiable information on slipelm.com, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this Privacy Policy.

Opt-In Communications & Third-Party Involvement

If you make a purchase on slipelm.com or opt-in during the registration process or at other times when you submit personally identifiable information, the information you provide may be used by third-party marketing companies to assist us in hosting and storing your data who may, from time to time, assist in the maintenance and analysis of that data, and you may receive communications from slipelm.com or such third-party companies. If you prefer not to receive such opt-in communications, please do not opt-in to receive these communications.

Except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. If you make a purchase on slipelm.com or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “Choice/Opt-Out”, below.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, fulfilment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms, and email service providers. Your information may be transferred to servers that may be located in other countries, or to third parties based in other countries, so that they may process such information on our behalf. Such third parties may collect on our behalf or be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. We carefully select our partners by ensuring that they adhere to strict privacy guidelines and will never sell or rent your information.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires, user registration forms, or other events during your visit to slipelm.com, your personally identifiable information may be shared with third parties pursuant to the rules or terms and conditions for those events only with your explicit permission.

Choice / Opt-Out

You may opt-out of receiving future opt-in communications from slipelm.com when you make a purchase on slipelm.com, register or otherwise provide your contact information to our customer service department. You may change your preferences at any time by revising your profile by unchecking the boxes for opt-in communications. you may also click the “Unsubscribe” link at the bottom of any email opt-in communication you receive from us and follow the instructions provided therein.

Use of Collected Information

If you have elected to provide us with your contact information, e.g., by registering on slipelm.com, emailing our customer service department, or placing an order, we may provide you with service related announcements concerning slipelm.com or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcome email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that slipelm.com offers its customers.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information concerning your use of slipelm.com, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.

Compliance with Laws

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Use of Cookies & Log Files

We may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use slipelm.com, but you may be limited in the use of some of the features.

Third-Party Links

The slipelm.com website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on slipelm.com. We encourage you to read the privacy policies of other websites you link to from slipelm.com or otherwise visit.

Facebook

If you click "like" or make a comment on slipelm.com using a Facebook social plugin, your activity may be published on Facebook and shown to your Facebook friends who visit slipelm.com. We encourage you to read the Facebook Privacy Policy for more information.

Notification of Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the Privacy Policy in effect at the time the information is used. Should there be any changes that would affect your opt-in status and how we use personal information, we will notify you to obtain permission.

Updating Your Information

You have the ability to review, change and/or correct the personally identifiable information you provide us by calling (419) 655-2018. If you are a registered user, you can also review, change or correct your personal information at any time by logging in to your account by clicking the log-in link on slipelm.com. You may request that we deactivate your account by calling us at (419) 655-2018.

Let Us Know How We Are Doing

We have taken great measures to ensure that your visit to slipelm.com is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by phone at (419) 655-2018.

Security

We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security on slipelm.com, you can contact us at (419) 655-2018.